ANSPDCP (Romania) - Fine against Orange Romania SA of July 17, 2026

Summary

The Romanian DPA fined Orange Romania SA €100,000 for failing to implement adequate technical and organizational safeguards. This led to a data breach where a customer accessed other users' invoices, and a subsequent cyberattack on a vulnerable ticketing application resulted in the theft of a large volume of personal data.

Full text

Help ANSPDCP (Romania) - Fine against Orange Romania SA of July 17, 2026: Difference between revisions From GDPRhub Jump to:navigation, search ← Older editVisualWikitext Revision as of 12:06, 28 July 2026 view sourceDs (talk | contribs)Bureaucrats, Interface administrators, noContributionReport, Administrators240 editsmTag: Visual edit← Older edit Latest revision as of 08:19, 29 July 2026 view source Ds (talk | contribs)Bureaucrats, Interface administrators, noContributionReport, Administrators240 editsm Tag: Visual edit (One intermediate revision by the same user not shown)Line 69: Line 69: }}}} The DPA fined RON 523,900 (€100,000) a telecom company for breaching Article 25 GDPR and Article 32 GDPR by failing to implement adequate technical and organisational safeguards and ensure the security of personal data processing.The DPA fined a telecom company RON 523,900 (€100,000) for a failure to implement adequate technical and organisational safeguards allowing for a security vulnerability enabling a cyberattack that resulted in the theft of a large volume of personal data. == English Summary ==== English Summary == === Facts ====== Facts === A customer (the data subject) of Orange Romania SA (the controller) was able to access and download invoices belonging to other customers. As a result, personal data such as names, addresses, delivery addresses, ID document details, and invoice information were disclosed. The incident was caused by a mismatch between two interconnected applications, which incorrectly linked the data subject's account to an employee account.The investigation was initiated after Orange Romania SA (the controller) notified the Romanian DPA (ANSPDCP) of a personal data breach pursuant to [[Article 33 GDPR]], related to its mobile application. A customer (the data subject) of the controller was able to access and download invoices belonging to other customers. As a result, personal data such as names, addresses, delivery addresses, ID document details, and invoice information were disclosed. The incident was caused by a mismatch between two interconnected applications, which incorrectly linked the data subject's account to an employee account. During the investigation, another vulnerability was identified in the controller's ticketing application. The platform was publicly accessible and lacked adequate security measures, such as VPN protection, multi-factor authentication, and IP-based access restrictions. This vulnerability enabled a cyberattack that resulted in the theft of a large volume of personal data, including names, contact details, national identification numbers, copies of identity documents, banking-related information, login credentials, customer codes, and IBAN numbers.During the investigation, another vulnerability was identified in the controller's ticketing application. The platform was publicly accessible and lacked adequate security measures, such as VPN protection, multi-factor authentication, and IP-based access restrictions. This vulnerability enabled a cyberattack that resulted in the theft of a large volume of personal data, including names, contact details, national identification numbers, copies of identity documents, banking-related information, login credentials, customer codes, and IBAN numbers. === Holding ====== Holding === The investigation was initiated after the controller notified the DPA of a personal data breach pursuant to [[Article 33 GDPR]]. First, the DPA found that the controller infringed [[Article 25 GDPR]] by failing to implement appropriate technical and organisational measures when designing and operating its digital platforms. The DPA considered that these shortcomings enabled unauthorised access to personal data and failed to adequately protect data subjects' rights. For this infringement, the DPA imposed a fine of RON 104,780 (€20,000).First, the DPA found that the controller infringed [[Article 25 GDPR]] by failing to implement appropriate technical and organisational measures when designing and operating its digital platforms. The DPA considered that these shortcomings enabled unauthorised access to personal data and failed to adequately protect data subjects' rights. For this infringement, the DPA imposed a fine of RON 104,780 (€20,000). Latest revision as of 08:19, 29 July 2026 ANSPDCP - Fine against Orange Romania SA of July 17, 2026 Authority: ANSPDCP (Romania) Jurisdiction: Romania Relevant Law: Article 25(1) GDPR Article 32(1)(b) GDPR Article 32(1)(d) GDPR Article 32(2) GDPR Article 32(4) GDPR Type: Investigation Outcome: Violation Found Started: Decided: Published: 17.07.2026 Fine: 523,900 RON Parties: Orange Romania SA National Case Number/Name: Fine against Orange Romania SA of July 17, 2026 European Case Law Identifier: n/a Appeal: Unknown Original Language(s): Romanian Original Source: ANSPDCP (in RO) Initial Contributor: cerasela The DPA fined a telecom company RON 523,900 (€100,000) for a failure to implement adequate technical and organisational safeguards allowing for a security vulnerability enabling a cyberattack that resulted in the theft of a large volume of personal data. Contents 1 English Summary 1.1 Facts 1.2 Holding 2 Comment 3 Further Resources 4 English Machine Translation of the Decision English Summary Facts The investigation was initiated after Orange Romania SA (the controller) notified the Romanian DPA (ANSPDCP) of a personal data breach pursuant to Article 33 GDPR, related to its mobile application. A customer (the data subject) of the controller was able to access and download invoices belonging to other customers. As a result, personal data such as names, addresses, delivery addresses, ID document details, and invoice information were disclosed. The incident was caused by a mismatch between two interconnected applications, which incorrectly linked the data subject's account to an employee account. During the investigation, another vulnerability was identified in the controller's ticketing application. The platform was publicly accessible and lacked adequate security measures, such as VPN protection, multi-factor authentication, and IP-based access restrictions. This vulnerability enabled a cyberattack that resulted in the theft of a large volume of personal data, including names, contact details, national identification numbers, copies of identity documents, banking-related information, login credentials, customer codes, and IBAN numbers. Holding First, the DPA found that the controller infringed Article 25 GDPR by failing to implement appropriate technical and organisational measures when designing and operating its digital platforms. The DPA considered that these shortcomings enabled unauthorised access to personal data and failed to adequately protect data subjects' rights. For this infringement, the DPA imposed a fine of RON 104,780 (€20,000). Second, the DPA found that the controller infringed Article 32 GDPR by failing to implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk. The DPA noted that the controller had not adequately secured its platforms and had failed to regularly test and assess the effectiveness of its security measures. For this infringement, the DPA imposed a fine of RON 419,120 (€80,000). In addition, as a corrective measure, the DPA ordered the controller to implement a monitoring and testing process for all IT applications used in its activities. The process must include controls over software changes and vulnerability testing. Comment The decision illustrates the Romanian DPA's focus on enforcing the requirements of Article 25 GDPR and Article 32 GDPR. The DPA fined Orange Romania €100,000 for failures that led to unauthorised disclosures of personal data and a large-scale data breach, and ordered the company to strengthen its application monitoring and vulnerability-testing processes. The case follows a previous enforcement action against Orange Romania, which r

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