Microsoft: September updates break File History backup feature

Summary

Microsoft has warned that its File History backup feature in Windows may cease to function after users install the September 2026 security updates. Affected systems may experience backup failures, incorrect "Reconnect your drive" messages, and an inability to access previous file versions. This issue impacts various versions of Windows 10 and Windows 11.

Full text

Microsoft: September updates break File History backup feature By Sergiu Gatlan September 21, 2026 07:45 AM 0 Microsoft warned that the built-in File History backup feature in Windows may stop working on some systems after installing the September 2026 security updates. File History (introduced in Windows 8 and replaced by Windows Backup, which backs up data to OneDrive) automatically saves copies that let users recover accidentally deleted or damaged files using an older version from hours, days, or weeks ago. By default, File History backs up all folders under the user's account profile (Documents, Music, Pictures, Videos, and Desktop) to an external hard drive, such as a USB flash drive, or a network storage location (NAS). In a service alert seen by BleepingComputer and first spotted by Microsoft MVP Susan Bradley, Microsoft says that affected customers can see application crash events in Event Viewer referencing FileHistory.exe and KERNELBASE.dll. "After installing the September 2026 Windows security update (the Originating KBs listed above), some customers using File History, might be unable to create or update backups," it said. "File History, available through Control Panel > System and Security > File History, is used to back up files to an external drive or network location." On affected devices, Windows might also incorrectly display "Reconnect your drive" messages even when compatible backup drives are connected and working properly. Other symptoms include the "Last Backup" timestamp not updating and previously backed-up files showing "No previous version available." Affected Windows releases include Windows 10 21H2 or later, Windows 10 Enterprise LTSC 2016/2019, and Windows 11 23H2 and later. Affected versions Originating update Windows 11, version 26H1 KB5124012 Windows 11, version 25H2 KB5124008 Windows 11, version 24H2 KB5124008 Windows 11, version 23H2 KB5122880 Windows 10, version 22H2 KB5122878 Windows 10, version 21H2 KB5122878 Windows 10 Enterprise LTSC 2019 KB5122876 Windows 10 Enterprise LTSC 2016 KB5123099 The September 2026 cumulative updates have been linked to multiple issues affecting home and enterprise Windows users. One week ago, Microsoft released out-of-band updates to fix Remote Desktop Services failures, Hyper-V issues, and USB audio problems triggered by this month's security updates. However, it also confirmed that these emergency updates did not resolve all the audio problems introduced by the September 2026 updates, and that it is still working on a fix for the remaining issues. Microsoft also shared a temporary workaround for a separate bug that prevents some Windows 11 users from logging in with valid domain credentials after installing the September updates. Build your security blueprint for AI-powered attacks Join Mikko Hyppönen and security leaders from the NFL, CHANEL, and Atlassian for a two-hour digital summit on what AI-speed attacks change, what defenders should stop doing, and how to validate, decide, fix, and re-validate at machine speed. Save your seat Related Articles: Microsoft fixes bug behind ‘Defender Antivirus is turned off’ alertsWindows 11 24H2 Home and Pro reach end of support in OctoberMicrosoft: September updates cause RDS failures on Windows ServerMicrosoft asks users to ignore 'Antivirus is turned off' errorsMicrosoft shares workaround for Windows domain login issues

Indicators of Compromise

• malware — FileHistory.exe

Entities