What attackers do. Attackers collect email from mailboxes, mail servers or through forwarding rules to gather sensitive information or monitor conversations, often to support fraud. This serves the Collection tactic.
How to defend. Enable mailbox audit logging, block automatic forwarding to external addresses, and review mailbox rules and delegated access. Protect mail access with MFA and conditional access, and restrict applications that can read mail through APIs. Restrict delegated mailbox access and export permissions to the few administrators who need them, and review them periodically.
Signs to look for. Look for new forwarding rules, inbox rules that hide or delete messages, bulk mailbox access through APIs, and mail access from unusual locations. A common gap is not reviewing third-party applications that have been granted mailbox access.