What it asks for. The organisation must establish rules of behaviour for individuals with system access, receive their documented acknowledgement before granting access, review and update the rules and require reacknowledgement when they change.
In practice. Doing this well means a clear, readable acceptable use policy covering devices, data handling, email, internet, AI tools and reporting duties, acknowledged at onboarding and after significant updates. Auditors expect the current rules, acknowledgement records and review history. ISO/IEC 27001 acceptable use controls are similar. Separate rules for privileged users can set higher expectations.
Common gaps. Rules are often long legal documents nobody reads, and acknowledgements are not refreshed after changes. Guidance on newer issues such as generative AI tools is frequently missing. Contractors may also never be asked to acknowledge the rules.