What attackers do. Attackers send deceptive emails, messages or links that trick people into opening a malicious file, visiting a fake site or handing over credentials. It is one of the most common ways into an organisation and serves the Initial Access tactic.
How to defend. Layer email security: filter attachments and links, enforce SPF, DKIM and DMARC, and sandbox or rewrite URLs at click time. Use phishing-resistant MFA so stolen passwords alone are not enough, and make it easy for staff to report suspicious messages with one click. Feed email gateway, proxy and endpoint telemetry into one place so a reported message can be traced to every recipient quickly.
Signs to look for. Look for lookalike sender domains, newly registered domains in links, unexpected attachments such as archives, ISO or HTML files, and Office processes spawning scripts or shells. A common gap is not correlating a user's report with who else received and clicked the same message.