NIST SP 800-53 Rev. 5 · CM-11

User-installed Software

US National Institute of Standards and Technology (NIST) · cited in 6 of our lessons

Explanation

What it asks for. The organisation must establish policies governing user installation of software, enforce them through defined methods and monitor compliance at a defined frequency.

In practice. This means removing local administrator rights, offering a self-service catalogue of approved software, and using application control or endpoint management to block or detect unapproved installs. Auditors expect the policy, technical enforcement settings and software inventory reports showing exceptions. CIS Control 2 covers similar ground. Developers may need controlled exceptions, which should be documented and time-limited.

Common gaps. Users with local admin rights can install anything, including remote access tools that attackers abuse. Browser extensions and portable applications are often outside monitoring. Exceptions granted for one user often become permanent.

The official text
a. Establish [Assignment: organization-defined policies] governing the installation of software by users; b. Enforce software installation policies through the following methods: [Assignment: organization-defined methods] ; and c. Monitor policy compliance [Assignment: organization-defined frequency]. Discussion: If provided the necessary privileges, users can install software in organizational systems. To maintain control over the software installed, organizations identify permitted and prohibited actions regarding software installation. Permitted software installations include updates and security patches to existing software and downloading new applications from organization-approved "app stores." Prohibited software installations include software with unknown or suspect pedigrees or software that organizations consider potentially malicious. Policies selected for governing user-installed software are organization-developed or provided by some external entity. Policy enforcement methods can include procedural methods and automated methods.

From NIST SP 800-53 Rev. 5, a work of the US government in the public domain.

Lessons that cite it

Real incidents where this item mattered.